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Frequently Asked Questions
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All Categories
General FAQs - About Us
Technical FAQs
Credit Card Application FAQs
Credit Card Activation
Online Account Access
Pay Bill
Mobile App
Settings
Paperless Documents
Credit Protection FAQs
Chip & Contactless Card Payments
Apple Pay
Google Pay
Samsung Pay
Disputing Payments
Disputing Charges
Balance Transfer FAQs
Forms & File Uploads
Select category
All Categories
General FAQs - About Us
Technical FAQs
Credit Card Application FAQs
Credit Card Activation
Online Account Access
Pay Bill
Mobile App
Settings
Paperless Documents
Credit Protection FAQs
Chip & Contactless Card Payments
Apple Pay
Google Pay
Samsung Pay
Disputing Payments
Disputing Charges
Balance Transfer FAQs
Forms & File Uploads
Pay Bill
Topics on this page:
Payment Status
Payment Methods and Payment Limit
Bank Account Verification
Scheduled Payments and AutoPay
Payment Status
How do I know if a payment has posted to my account?
When will my payment post?
What if my payment posts after my payment due date?
Payment Methods and Payment Limit
What are the differences between an Express Payment and a Standard Payment?
Is there a limit to how much I can pay using Pay Bill?
Is there a minimum allowable payment when using Pay Bill?
Is there a fee for making a payment online?
May I still mail in a payment even if I've set up Online Account Access?
What is your payment mailing address?
May I make a payment using either MoneyGram or Western Union?
Bank Account Verification
How does the bank account verification process work?
What is bank account verification and why do you need to verify my bank account?
Scheduled Payments and AutoPay
Can I schedule a credit card payment for a future date?
Can I cancel a scheduled credit card Payment?
What is AutoPay?
How do I enroll in AutoPay?
How will automatic payments be applied to my account?
How do I cancel AutoPay?
How do I make a change to my current AutoPay settings (payment amount or bank account)?
Can I change a single automatic payment?
