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Frequently Asked Questions
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General FAQs - About Us
Technical FAQs
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Credit Card Activation
Online Account Access
Pay Bill
Mobile App
Settings
Paperless Documents
Credit Protection FAQs
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Apple Pay
Google Pay
Samsung Pay
Disputing Payments
Disputing Charges
Balance Transfer FAQs
Forms & File Uploads
Select category
All Categories
General FAQs - About Us
Technical FAQs
Credit Card Application FAQs
Credit Card Activation
Online Account Access
Pay Bill
Mobile App
Settings
Paperless Documents
Credit Protection FAQs
Chip & Contactless Card Payments
Apple Pay
Google Pay
Samsung Pay
Disputing Payments
Disputing Charges
Balance Transfer FAQs
Forms & File Uploads
Forms & File Uploads
Topics on this page:
Providing Documentation Online
Confirmation and Security
File Upload Details and Alternative Submission
Case Follow-Up and Closure
Providing Documentation Online
How do I provide documentation to Credit One Bank online that you have requested from me?
Can I view forms that I previously submitted and/or provide additional information regarding my case?
Confirmation and Security
How do I know that Credit One Bank received my documentation?
Are files that I choose to upload transmitted securely?
File Upload Details and Alternative Submission
What file types can I upload?
How long do I have to provide documentation that was requested from me?
Instead of submitting my documentation online, can I mail it in?
Case Follow-Up and Closure
Will I receive a follow-up response regarding my case?
Will I be notified when my case has been closed?
