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Frequently Asked Questions
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General FAQs - About Us
Technical FAQs
Credit Card Application FAQs
Credit Card Activation
Online Account Access
Pay Bill
Mobile App
Settings
Paperless Documents
Credit Protection FAQs
Chip & Contactless Card Payments
Apple Pay
Google Pay
Samsung Pay
Disputing Payments
Disputing Charges
Balance Transfer FAQs
Forms & File Uploads
Select category
All Categories
General FAQs - About Us
Technical FAQs
Credit Card Application FAQs
Credit Card Activation
Online Account Access
Pay Bill
Mobile App
Settings
Paperless Documents
Credit Protection FAQs
Chip & Contactless Card Payments
Apple Pay
Google Pay
Samsung Pay
Disputing Payments
Disputing Charges
Balance Transfer FAQs
Forms & File Uploads
Credit Protection FAQs
Topics on this page:
Overview and Benefits
Enrollment and Cancellation
Qualification for Benefits and Claims
Overview and Benefits
What is Credit Protection?
What benefits does Credit Protection offer?
How do I request Program benefits?
How soon after I enroll in the Credit Protection Program can I request benefits?
How will the monthly Program charge be billed?
Can I use my card during the benefit period?
Enrollment and Cancellation
How do I enroll in the Credit Protection Program?
What are the requirements when requesting activation of Program benefits?
After I enroll in Credit Protection, can I terminate my participation?
Qualification for Benefits and Claims
How do I qualify for an involuntary unemployment benefit?
How do I qualify for a disability benefit?
How do I qualify for a loss of life benefit?
How do I manage open claim(s), or view prior claims?