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Our Commitment To Accessibility

As part of our commitment to accessibility, Credit One Bank strives to follow the applicable portions of the Web Content Accessibility Guidelines (WCAG). We conduct periodic testing with automated tools and assistive technologies to help ensure our website and mobile app can be effectively used and interacted with by everyone, including those with disabilities.

Need help with your account? We support TDD/TTY and operator relay calls through our toll-free customer service number at 1-877-825-3242.

Tips

For an optimal experience, we recommend you follow our recommendations on the Supported Operating Systems and Browsers page. Please click here to view this page.

Website Accessibility Features

  • Page headers that clearly define the page content
  • Alternative text that describes images to users who are unable to see them
  • Contrasting colors to make content more readable

Mobile App Accessibility Features

  • Compatibility with iOS and Android accessibility tools, including VoiceOver for iOS and TalkBack for Android
  • Streamlined, easy-to-navigate pages
  • A convenient 'Quick View' page that can be easily accessed without signing in

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